Lighting New York
AIDING LIGHTING NEWYORK EXPANSION THROUGH SALESFORCE
Challenges
01
Lighting New York is one of the famous lighting solution providers in the city. They wanted to explore the international market in order to become a multi-national business entity
02
They are required to facilitate international drop shipping ability and the ability to impress, retain, and expand the customer base.
03
They needed a customized solution with access to online analytics and 3rd party integrations to compete in the international market.
Solutions
- A new platform i-e Salesforce to facilitate and streamline the online and inventory operations. A complete transformation of the storefront to aid the multi-national expansion
- Improvement in stability with custom development and integration with 3rd party analytics applications. Better view into customers’ interests, likes, and dislikes on the website.
- The ability to provide better promotions to customers, improved products catalog, and better business requirements handling with revamping of backend operations and data flows
RESULTS
Driving Considerable Business Transformation
eWave has helped retail clients achieve phenomenal success by modernising and streamlining the ecommerce experience. We’ve delivered unified commerce solutions that transform global operations and simplify the shopping process; improving product availability and increasing customer satisfaction.
We’ve implemented seamless replatforms that deliver considerable value to multiple markets, while being completed in concise timeframes. Our clients experience significant increases in average order value, transaction volume, revenue and, crucially, customer loyalty.
Client Success
When it came to executing our digital vision and trying to bring that to life with the same vision and authenticity that we’ve been able to execute our physical retail – that presented a big challenge. eWave brings a unique perspective on how to dial up a digital experience for a consumer. Digital is no longer a threat to our retail business, it’s a really important pillar of strength.