Aiva Creative

Credit Crop Group

INTEGRATING COMMERCE CLOUD FOR CREDIT CORP GROUP

Challenges

01

They required Salesforce Commerce Cloud Integration to improve their business and online presence.

02

A fully customized payment service integration was needed to offer payment in installments.

03

SFCC portal services were one of the biggest challenges.

04

24/7 technical support was required along with multiple 3rd party application integrations.

Solutions

  • Payment system integration utilized Salesforce Commerce Cloud to streamline the payment process.

  • Creation of a fully customizable link cartridge to facilitate customers making a payment in multiple easy installments.

  • Order fulfillment and return experience through SFCC portal and 24/7 technical support for resolving any issues in real time

RESULTS

Driving Considerable Business Transformation

eWave has helped retail clients achieve phenomenal success by modernising and streamlining the ecommerce experience. We’ve delivered unified commerce solutions that transform global operations and simplify the shopping process; improving product availability and increasing customer satisfaction.

We’ve implemented seamless replatforms that deliver considerable value to multiple markets, while being completed in concise timeframes. Our clients experience significant increases in average order value, transaction volume, revenue and, crucially, customer loyalty.

Client Success

When it came to executing our digital vision and trying to bring that to life with the same vision and authenticity that we’ve been able to execute our physical retail – that presented a big challenge. eWave brings a unique perspective on how to dial up a digital experience for a consumer. Digital is no longer a threat to our retail business, it’s a really important pillar of strength.

Mark Teperson Chief Digital Officer Accent Group

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